Released ability to add any language on your tracking page

  • New Improved
  • Avatar
    Slav Stankov
  • on 02-12-2021

By default, Rush provides 25 languages for your tracking page, however worldwide there are more than 160 languages. For that reason we released the ability to add your own languages on tracking and thank you page:

Now you can create a language for your needs:

Set it as default language:

And voilà, your tracking page is fully translated to the language you had created.

Klaviyo new variables

  • Improved
  • Avatar
    Slav Stankov
  • on 25-10-2021

Klaviyo now receives 3 new variables on top of the current: https://support.rush.app/en/articles/5443779-what-data-is-available-in-klaviyo

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  • order_label - The full order label including the hash and any letters you might use #ST1001, #MS444113;
  • order_note - optional, if there is any note added to the order;
  • order_tags - optional, if there are tags related to the order. It is a Klaviyo's list, that lets you further filtration on triggers. See below:
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Removing Rush branding from stores on free plans

  • New
  • Avatar
    Slav Stankov
  • on 25-10-2021

Reviewing what is important for new store owners, we decided to stop showing "Powered by Rush".

The change is aligned with our vision at Rush, that we help store owners grow, no matter what is the current plan or the store order volume.

So say goodbye to Powered by Rush on your free plan.

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Tracking page improve multi-languages

  • New Improved
  • Avatar
    Slav Stankov
  • on 22-10-2021

The tracking page received a language overhaul that is the first step towards a really multilingual experience. Now you select the default language for your customers:

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More on top, you can select to show multi-language picker on the tracking page, by selecting which languages you want to show:

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If you want for us to directly switch the user on a specific language based on the country they are in, you can select the Auto-select language option.

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Note: that Geotagging (a technique we use to map the IP of the visitor to the country they are opening the page from) is not 100% correct, but more than 97%. We also let users pick their own language from the list, so if they pick English, but they live in Denmark, the next time they open the page, it will be in English automatically. This is done to improve the user experience.

Trials are here! Try Rush before you buy it.

  • New
  • Avatar
    Slav Stankov
  • on 01-08-2021

If you are on the free plan and you are wondering what are the features of the paid plans, now you can test them for 7-days without any commitments.7-day trials are supported across all plans and in-plan switching for the duration of the trial.

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You can read all about trials here: https://support.tryrush.io/en/articles/5458293-trial-period-what-to-know

Shopify App Usability improvements

  • Improved
  • Avatar
    Slav Stankov
  • on 29-07-2021

Open shipment details in a new window

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We received multiple requests where seeing shipment details and moving back to all shipments is too slow. Another frequent request is to be able to see multiple shipments simultaneously.Now when you click on shipment, it automatically opens in a new tab.You can also share that link directly with anyone. Just keep in mind that this link is not temporary and it will be active until the app is uninstalled.Bulk Mark as delivered, shipment option

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You can now mark easily all shipments that you wish directly as delivered. Keep in mind that manually marking them as delivered does not triggest any notifications. And we no longer keep track or update the shipments data.

Releasing Estimated Time of Delivery/Arrival (ETA)

  • Improved
  • Avatar
    Slav Stankov
  • on 10-07-2021

Now your customers are able to see ETA for their deliveries. This feature aims to lower your support inquiries and create a better customer experience.Currently, we support only USPS and DHL, near future FedEx, but we plan to support all carriers at some point.You are able to find this information, as always on the shipment details page in the Rush App:

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Your customers will be able to see that information on tracking pages.

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Traditional/DYI tracking page

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Modern tracking pageWe include this information for all EMS → Klaviyo and Omnisend. So do not forget to add it to your transactional emails.

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