Enhanced Customer Experience with Rush.App and Yotpo SMS & Emails Integration!

• New

• 

  Rush Team
• on 26-09-2023

We're thrilled to announce the integration of Rush.App with Yotpo SMS & Emails, a groundbreaking enhancement in the realm of post-purchase brand experience.

With this integration, Rush can now trigger Yotpo Flows in real time based on various order statuses. This means your customers will be proactively informed about every phase of their order journey - from creation to delivery.

Here's a quick snapshot of the events that can trigger SMS and Email notifications:

• Order Creation: Notification when an order is placed.
• Shipment Label Creation: Alert when a tracking label is affixed.
• Pre-Transit & In-Transit Notifications: Updates on order movement.
• Delays & Updated ETAs: In case of any unexpected hiccups or changes in delivery timeline.
• Delivery Milestones: From "out for delivery" to "failed delivery attempts".
• Pickup Notifications: Alerts about order readiness and reminders.
• Return & Exception Notices: Informative updates about any returns or unexpected shipment issues.
• Advanced Tracking Alerts: Periodic absence of shipment updates and prolonged transit time notifications.

Full list of triggers you can find here - Notification Triggers.

Enhance transparency, reduce customer anxieties, and elevate their post-purchase journey with timely and relevant notifications.

Want to set it up? Dive into our integration guide and get started today. Let's redefine customer experience together! 🚀