Introducing Permalink: Single link to your Tracking page

• New

• 

  Rush Team
• on 15-06-2023

We're excited to announce the release of a new feature - Permalink. True to its name, Permalink provides a unique, trackable link to your store's tracking page. This feature is now available for customization in our Growth plans but is available for all subscription plans, including free.

The advent of multiple tracking pages introduced a challenge for store owners - ensuring that customers always land on the default tracking page, regardless of changes made to the page's link. The last thing anyone wants is for customers to encounter a 404 error.

We've developed a solution to this issue. With our new Permalink feature, merchants can create a fixed link that leads to their tracking page. This link can be hardcoded and placed anywhere, ensuring a consistent and smooth customer experience.

Here are some of the benefits of using the Permalink feature:

1. It's a short link based on the domain tr.ac. This means less text in your SMS communications.
2. It can be customized and branded to your needs, and its purpose is immediately clear.
3. It supports GET variables, like search=ORDER. This will initiate a search for the order on the tracking page.
4. Looking to the future, it will simplify migration from other platforms like Trackror. You can redirect all your tracking links to tr.ac/k/your-link, and we'll redirect users to your tracking page with the search result. This makes the migration process easier for store owners and ensures a superior customer experience.